Adopting a formal program that puts a strong focus on safety, with support from leadership through to drivers, is a crucial step toward establishing a culture that values it and achieves it. Effective programs typically include communicating and reinfo…
Over the last decade, fleet tracking solutions have assisted fleet managers in various operational aspects. With the increasing demand for GPS-based tracking, numerous suppliers have emerged. It’s essential to have a clear evaluation and selection proc…
Predictive maintenance keeps fleets highly available and running, providing service, and generating revenue. It helps fleets keep vehicles utilized for longer without buying a new truck. Managers now have the ability to be proactive instead of reactive…
For the fourth edition of our State of the CDP report, we surveyed over 1200 professionals around the world. The responses have revealed that Customer Data Platforms (CDPs) have proven critical to organizational growth during demanding times, especiall…
Download this FREE 14-page white paper will give useful information about the basics of digital marketing. You will also receive the free weekly digital marketing email newsletter by digital marketing agency, Brick Marketing that is jam packed with hel…
Download this FREE 16-page white paper will give useful information about the basics of content marketing. You will also receive the free weekly digital marketing email newsletter by digital marketing agency, Brick Marketing that is jam packed with hel…
Business and consumer surveys carried out in the course of the research for this guide show that while improving the customer experience is high on the agenda for many organizations, most businesses are still a long way from where they want to be. T…
In 2022, businesses recognized the value of optimizing their contact center operations to streamline processes, increase efficiency, and meet the rising expectations of their customers. Despite a full staff of agents, only 10% of customers believe t…
Business and consumer surveys carried out in the course of the research for this guide show that while improving the customer experience is high on the agenda for many organizations, most businesses are still a long way from where they want to be. T…
In 2022, businesses recognized the value of optimizing their contact center operations to streamline processes, increase efficiency, and meet the rising expectations of their customers. Despite a full staff of agents, only 10% of customers believe t…
