It’s not easy to take the plunge and invest in a new Enterprise Content Management (ECM) solution. After all, you wonder whether the benefits are enough to justify the investment. End the guesswork. This guide provides a quick and easy over…
For every industry, there is nothing more crucial than having effective strategies for dealing with emergency situations. These are events you never hope for, but want the assurance of having the right solutions implemented when time is of the essence….
This IDC white paper examines the role of Unified Communications (UC) in the overall strategy to transform the way financial institutions work to improve efficiencies, increase revenue, and further engage customers using unified communications environm…
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RingCentral was recognized by global research and analysis firm Frost & Sullivan as Company of the Year in Hosted IP Telephony and UCaaS, North America. The award honors leading companies that deliver unique value to their customers while maintaining a rigorous focus on visionary innovation to enhance that customer value and impact.
To determine Company of the Year recipients, Frost & Sullivan analysts independently evaluate factors such as visionary innovation and performance customer impact; rating each company according to a set of 10 unique criteria ranging from addressing unmet needs to implementation best practices to brand equity. In its report, Frost & Sullivan concluded that, “RingCentral stands out as a true visionary and trailblazer in the North American cloud communications services market.” |
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In its second-annual Cloud Communications Survey, No Jitter Research set out to assess their audience’s attitudes regarding the use of cloud-hosted services to meet communications needs.
The report covers:
Read this informative report to gain the insights No Jitter assembled about the growth and interest in cloud communications in four particular functional areas: cloud PBX, mobile applications, unified communications, and contact center services. |
From this report, you will learn:Why RingCentral is a named leaderKey strengths and weaknesses of leading UCaaS providersCritical considerations to use when evaluating your next communications systemRequest Free!
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Improving the overall customer experience was the primary goal for technology investment, followed closely by improving operational efficiencies, according to a new study by MDM and Infor. The survey respondents also reveal how they think new technologies such as sensors on products or equipment, drones, GPS, and 3D printing will impact their business.
Download the whitepaper to discover which technologies your peers are using to understand their customers’ preferences, the top concerns when it comes to the internet of things (IoT) in the supply chain, who leads technology decisions, and more. |
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In the digital era, market leaders will be determined by a company’s ability to recognize shifts in the market landscape and adapt to these trends faster than their competition. This means being able to make the best decision as quickly as possible while involving the right people, regardless of their location.
To accomplish this, the collaboration tools organizations use must extend outside of the enterprise—from employees to suppliers to customers. To enable workers to collaborate and communicate more effectively, IT organizations have deployed a wide variety of tools. This paper from ZK Research offers key recommendations to help organizations make a smooth transition and overcome deployment challenges. |
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Companies of all sizes are rushing to embrace the cloud for many core business functions, including their most critical business function—communications. Compared with premise-based hardware, hosted cloud phone and contact center systems offer a number of compelling advantages, ranging from dramatic cost efficiencies to greater agility and scalability.
This eBook covers:
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Businesses are rapidly moving to the cloud for their communications and collaboration needs, especially when they want to deliver a consistent set of services to staff anywhere in the world without the hassles of maintaining a PBX of their own. Unified…
