The Conversation Index Vol. 9
The opinions of peers have always held sway over our purchasing decisions. In previous generations, we would gather in marketplaces, congregating around busy stalls to exchange opinions or experiences we …
7 Ways Mobile Consumers Change Retail Forever
Shopper’s mobile use in research and buying is exploding. Currently, eight in ten smartphone owners are smartphone shoppers. And by 2016, 85% of all digital shoppers will be mobile shoppers …
Just the Facts: Four Critical Concepts for Planning the Logical Data Warehouse
While any number of reasons can prompt a change in data warehouse solutions, there are four key facts you need to know to help you make the right choice. This …
Protected: 4 Ways Marketers Can Boost Their Demand Gen Results
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Protected: The No-Nonsense Guide to Predictive Lead Scoring
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Forrester Report: Five Key Initiatives to Wow Your Workforce with Your Service Desk
Each interaction between your employees and your service desk affects the reputation of the entire infrastructure and operations (I&O) team. To delight (or, as we like to say, wow) members …
How to Streamline Your Service Desk
Today’s service desks must evolve to stay relevant, users expect to request help from IT support in the same way they shop, bank, or update their profile status. In order …
The Game Plan for Closing the SecOps Gap
The need for security, performance and regulatory compliance can put serious and often conflicting pressures on IT. Each of these challenges points to the importance of close collaboration between security …
Ovum Decision Matrix: Selecting a Hybrid Cloud and Virtualization Management Solution, 2015–16
The Market Leader category represents the leading solutions Ovum believes are worthy of a place on most technology selection shortlists. The vendor in this category has established a commanding market …
Logicalis Gets Confident About Compensation with Real-Time Insight
Logicalis used IBM® Cognos® Incentive Compensation Management to build an automated commission calculation process, including a web portal that salespeople can use to check their commission in real time.
