The Total Economic Impact of Application Performance Management (APM)
CA Technologies commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) that enterprises...
It’s All About the User Experience
If an organization’s most strategic assets are its data, applications are its life blood, and its people drive the business, then application performance and user experience...
E.P.I.C. Application Performance Management Toward a Better APM Model for the Application Economy
The Internet of Things, the cloud, social and other trends have deservedly grabbed their share of headlines—but there’s a crucial common denominator that may just surpass...
Elevating the Customer Experience in the Mobile World
Tablets, phones, watches—we rely on them and the applications and services that they deliver. In this new application economy, these devices have changed the way we live,...
Personal TV: The Future of Broadcasting
In response to the wide choices now available, TV viewing habits are changing radically. The demand for on-demand is clear and many consumers are looking for much more choice...
October 2015 Gartner Report on the Future of BI & Analytics
We’ve finally reached a tipping point. Modern BI vendors are leaving behind IT-led reporting for business-led, self-service analytics.
In their latest report, Gartner recommends...
Maximize Your Chances of BI Success in a Customer-Centric World
Business intelligence needs to be treated as a core capability of a business. Without that, business users may not get what they need from BI – due to insufficient,...
Experience Design Optimization
Personalization is no longer just about using data to learn about your customers and deliver relevant content. As channels and devices evolve, personalization is also about...
On Love and Data
Winning over a customer is no small victory. But the steps to develop the relationship are often a mystery. Today, with algorithmic attribution capabilities found in Adobe...
IT and Marketing: Finding Harmony in the Yin and Yang of the Digital World
As technology advances, customer expectations increase exponentially. The most recent positive experience they’ve had becomes their new baseline — and they expect every...
