Early in 2021, COVID-19 placed a huge stress on care delivery organizations trying to manage patient care and distribute vaccines. Southwest Medial Associates (SMA), one of the largest multi-specialty medical groups in Nevada, contracted with Optum Digital Scheduling (then known as DocASAP) to start online scheduling for vaccination appointments.

Download this case study to learn how Optum Digital Scheduling helped SMA launch COVID-19 vaccine scheduling under extremely tight deadlines, resulting in: 

• Scheduling more than 8,500 patients in the first 30 days
• Meeting the demand for 37,000+ patients with vaccine bookings in under six months
• Enabling reporting to government agencies