To meet the demands of customers, employees, and the business, IT needs a proactive approach for predicting and preventing issues before interruptions or outages occur. This...
With over 140 packed pages, this resource covers: From HUMINT to virtual HUMINT Security - Being proactive vs. reactive The challenges of endpoint security The...
To win in the current market, mobile marketers need to shift their focus beyond acquisition. The #1 priority needs to be retention. Savvy marketers will focus on smart...
Today’s customer journey is far from being linear. It is complex and involves hundreds of touchpoints between a customer knowing about your product to when they are...
Get data-backed insights on the user flow from one stage to another across the entire user lifecycle. This benchmark report will help you to: Know what makes industry-leading...
Customer service matters more than ever. With a rapidly changing industry and ever-increasing customer expectations, it’s time to rethink customer service training....
The gold of the 21st century is data. There is a wealth of methods to put your company’s data to work; by far, personalization is one of the most exciting and effective....
One of today's biggest buzzwords for marketers is personalization. While personalization provides marketers and content experience owners the opportunity to drive their...
Ahead of the 10th Edition IBM CDO Summit taking place in San Francisco, June 24-25, we interviewed a selection of the data leaders who will be speaking, to give...
Academic institutions house some of the largest supercomputing facilities in the world, and they are often open to agencies, businesses, and other organizations. But even...
