Production Machine Learning For Dummies

Machine learning (ML) plays a critical role in optimizing the value of digital transformation. However, deploying machine learning in the enterprise is not as easy as it...

Are Remote Contact Centers Here to Stay

Contact centers—like most industries in today’s economy—had to swiftly adapt to working remotely during COVID-19. They’ve relied on technology to continue operations...

5 Hidden Costs of Expense Reports

There’s a better way to manage expenses: automation and AI technology can deliver critical cost savings as well as better insights, faster processes, and happier employees....
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