The data, gathered from more than 2,300 business leaders across the globe, explores the vast potential – and challenges – businesses must address to unlock data intelligence...
Live Event Date: June 21, 2018 @ 11:00 a.m. ET / 8:00 a.m. PT
To drive business value, organizations are increasingly seeking to generate meaningful insights from their data....
Ease, effectiveness, and emotion drive great customer service, but top line growth requires professionals to keep an eye out on trends for truly determining improvements...
To drive revenue, delight customers and contain costs, insurance sales teams need better access to the right data at the right time, not more hurdles.
That’s why the...
Live Webinar Event: Watson Expert Assist: An AI solution for selling insurance
Date: Tuesday, March 27, 2018
Time: 01:00 PM Eastern Daylight Time
Duration: 1 hour
Details:...
Forrester Research on 2018 Customer Service Trends
Consumer demands for easy, effortless service across an ever-expanding number of channels and touchpoints continue to...
Artificial Intelligence (AI) innovations in sales, especially in knowledge-based and data-heavy industries like insurance, are happening at an unprecedented pace. Instead...
Artificial intelligence (AI) can’t replicate the human touch, but it can ease your agents’ burden by handling many simple, repetitive requests. A new Forrester Consulting...
Live Date: December 1st, 2017 @ 2:00 p.m. ET / 11:00 a.m. PT
Artificial Intelligence (AI) was once the ethereal dream of science fiction, but today we experience an ever-increasing...
As business demands for digital transformation intensify, IT gets increasingly complex. How do you deliver IT services that support the agility needed to lead the disruption?
IT...
