Your customers’ expectations are higher than ever. The millennial generation demands ease, speed and consistency, no matter how they choose to connect with companies.
Instead...
We asked analysts and industry leaders what customer engagement trends they thought were key for 2017 and beyond. From cutting-edge technologies such as IoT and bots to...
The pace and scale of digital business innovation is increasing. Organizations are trying to optimize resources, speed development, and adapt faster to market changes. ...
Smart storage solutions, such as all-flash systems, provide companies with cloud-like productivity, efficiency, and economics.
READ THE BOOK AND LEARN:
How to contain your...
This easy to read eBook provides an overview of cloud-integrated backup solutions. Discover how you can:
Modernize your backup strategy
Reduce data protection cost
Secure...
This easy to read eBook examines the benefits of cloud backup solutions and features examples of companies that are using cloud storage to reduce costs and increase operational...
Staying up to date with the most current faxing technology can be difficult for companies who have a limited operating budget and their own unique infrastructure requirements.
Fortunately,...
Explore best practices for overcoming common danger zones in faxing, such as:
Hidden costs
Server upgrades
Lack of compatibility
Disaster recovery
No visibility & control
Download...
Even in today’s high-tech business world, faxing is still commonplace in many corporate offices. However, relying on traditional faxing methods can come at a cost to your...
The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with an omnichannel program see 25% greater annual revenue growth and 55%...