Sales Performance Management (SPM) for Dummies
If you want to maximize selling time, and stop trying to decipher spreadsheets that you don’t trust to begin with, you need an SPM solution. This book can help you …
The Executive’s Breach Response Preparedness Playbook: How C-Level Leaders Contribute to a Stronger Security Posture
Breach Preparedness Playbook: Executive Contributions Matter Our 2017 M-Trends report indicates the median global dwell time of an attacker within a targeted environment is 99 days. This gives adversaries over …
The Advocate Marketing Playbook
The Advocate Marketing Playbook, created by TOPO and Influitive, provides marketers with a blueprint from which to build and manage a successful advocate marketing program. It’s a detailed “how-to” guide …
The SaaS Vendor’s Guide To Customer Engagement, Retention & Advocacy
Want to lead customers down the path to retention and advocacy? After onboarding, most SaaS customers have to find their own way to success—with little more than a few CSM …
10 Award-Winning Customer Engagement & Advocate Marketing Success Stories
Learn how 10 forward-thinking companies—including Oracle, BMC, Ceridian and Pearson—are leveraging advocate marketing programs to fuel growth and word-of-mouth in this helpful eBook. These 10 awarding-winning companies are recognized for …
Hybrid Cloud Strategy for Dummies eBook
Cloud computing is proliferating and taking over the world of IT as we know it. Cloud computing also grows more complex and multi-faceted daily. Getting onto the cloud is easy. …
All-Flash Data Centers for Dummies
Smart storage solutions, such as all-flash systems, provide companies with cloud-like productivity, efficiency, and economics. READ THE BOOK AND LEARN: How to contain your storage costs Attain storage simplicity and …
eBook: Artificial Intelligence with the Human Touch – Blend AI with Human Agents to Improve Both Customer and Agent
Artificial intelligence (AI) can’t replicate the human touch, but it can ease your agents’ burden by handling many simple, repetitive requests. A new Forrester Consulting paper offers a look at …
eBook: Blended AI for Customer Experience
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand …
A CTO’s Best Kept Secret
Upwork Enterprise combines technology with talent sourcing and compliance services. The result is work delivered to you faster and more affordably. With Upwork’s premium tech talent, CTOs are building more …
