10 Reasons Why Your IT Incidents Aren’t Resolved Faster

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In today’s digital world, the speed at which information is delivered, recognized, and analyzed is critical to the success in effectively mitigating the impact of an IT incident. Efficient communication is the key to reducing your mean time to repair (MTTR). By decreasing your mean time to know (MTTK), you can mitigate incident impact. Read this guide to learn about key communication inefficiencies that are holding back your IT incident response capabilities and how to optimize your communications to improve system uptime and team collaboration.

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