The Kanban Roadmap

In the late 1940s, Toyota found a better engineering process from an unlikely source: the supermarket. They noticed that store clerks restocked a grocery item by their store’s inventory, not their vendor’s supply. The grocers’ “…

Three Questions Network Teams Shouldn’t have to Answer with: I Don’t Know

“I don’t know” is never an easy thing to say when someone is asking you a question. Blame it on the complexity and scale of today’s IT infrastructures. Blind spots, knowledge gaps, and delays make it that much harder.

Today’s performance monitoring questions are not so much new, as they are harder and more urgent than ever before. What’s the problem? What’s changed? How do you monitor something this big?

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