Experienced data scientists Piyanka Jain and Puneet Sharma offer an exceptionally clear, illustrated guide to data analysis, including meaningful, real case studies and actionable best practices. Jain and Sharma argue that basic analytics – which…
This Report incorporates Radware’s Emergency Response Team’s (ERT) in-the-trenches experiences fighting cyber-attacks, and shares insights gleaned from Radware’s inaugural qualitative study of C-suite executives from multiple industries around the glob…
As Software-Defined Networking (SDN) and Network Functions Virtualization (NFV) move from concept to commercialization, an architectural template is emerging that will meet the future service demands of both network operators and subscribers.This white…
According to a recent study, 76% of the industry’s top 100 sites are slow to load, frustrating travelers and causing site abandonment.With mobile traffic expected to grow, travel sites must ensure websites are optimized. Don’t book your customer’s a on…
Branding, by definition, is about imprinting our identity onto others. Traditionally, it’s been about telling people, “if you want to fit in, first you must buy in.”In this manifesto, CJ argues that Belonging is more powerfu…
Companies and executives must adapt to social media to move ahead in today’s world. Internet entrepreneurs and social media experts Mark Babbitt and Ted Coiné provide both basic and sophisticated information about social media to meet the …
Online consumer expectations have not changed: Shoppers expect retail pages to load in 3 seconds or less, yet many retail websites fail to deliver this.The good news is that this problem is surmountable.DOWNLOAD NOW for best practices to improve the us…
In 82 information-packed, short chapters, consultant Adam Toporek expertly details the inside route to heroic customer service. In this very useful handbook for service providers, he teaches employees how to treat customers with respect and put them fi…
Many strong leaders work amid the ranks of your regular employees. Though such “hidden leaders” have little “positional power,” they prove that they are valuable assets to your company by producing exceptional work and harnessin…
A German human resources manager arrives right on time for your meeting, but the Nigerian executive is 20 minutes late. Your Japanese hosts invite you out for a night of drinking – do you have to go in order to do business? Feedback from a candid…
