The Secret To Great Customer Service Is Your Platform
Learn how to build a customer engagement platform that is perfectly tailored to provide your customers with top-shelf customer service. From the basics to advanced tactics, this eBook will show …
5 Dreamforce Announcements That Will Shape Service in 2015
The future of business success depends on whether companies adopt to a service-first strategy, delivering service that is more personal, smarter and faster. With Salesforce Service Cloud – built on …
4 Steps to Incredible Customer Service
Over the past several years, customer service has undergone a dramatic shift, taking an omni-channel approach, and providing service on every channel, everywhere. This shift was driven by customers who …
Dealing with the Challenges of Sales Leadership
Finding success in today’s sales market can be extremely difficult. However, finding success as a team leader in today’s market comes with an entirely different set of challenges and ones …
How To Archive Google Apps Accounts
In organizations across the world, employees and volunteers resign, retire or are terminated every day. If your company happens to run a Google Apps domain, these departures present your domain administrator with a problem: What to do with the departin…
A Beginner’s Guide to Managing Your Money with Mint
When it comes to free online budget tracking, Mint is king.We’ve written about Mint a lot here, but it can be intimidating at first. There are a lot of features, and knowing where to start is tough. If you’re just getting started with …
20 More Gmail Hacks to Maximize Productivity
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Gmail is a powerful productivity tool, so long as you take control of your inbox, rather than letting it control you. In this eBook, Backupify outlines 20 more hidden features, settings and tools to help you fine-tune your Gmail experience and maximize your productivity. “Inbox Zero” has never been closer to reality. |
B2B Training and Information Delivery – Turn Online Learning Into Profit
Whether you are new to online learningor an industry veteran, we hope what you find in these pages will provide either an introduction to the vast opportunities available or a little new found inspiration.The online learning market has been growing ste…
How ‘Molecular Legos’ Open Door to True Nanotechnology
Robots are cool. Robots that operate at a molecular level? Those are even cooler — and there’s no limit to what they could accomplish.While science has been fascinated by the impossibly small building blocks of the world for hundreds o…
Biotech Breakthrough Opens Door to Designer Babies: Here’s What You Need to Know
One of the most important breakthroughs in biology happened in 2013, and you probably didn’t hear about it. The breakthrough came from research into bacterial “immune systems”, which allow bacteria to identify viral DNA and edit it to…
