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2015

IT Operations / Research / White Papers

The Truth about Customer Experience

This article from the Harvard Business Review shows how organizations that are able to skillfully manage the entire customer journey, versus just the typically emphasized touchpoints, reap enormous benefits. These …

IT Operations / Research / White Papers

The State of Support Services 2014

Many organizations are making fundamental changes to their organizational structures, delivery models are changing, support organizations are adding new capabilities, and mission statements are changing at breakneck speed. Our support …

InfoTech / Research / White Papers

3 Must-Haves for Rugged Devices

A rugged notebook or tablet is just one piece of a mobile solution for highly demanding, tough work environments. When combined with the right level of support, security, and manageability, …

InfoTech / Research / White Papers

Rugged Laptops Deliver Reliability, Security in Harsh Work Environments

What factors do you consider when deciding if the time has come to upgrade your mobile employees’ laptop or notebook? What about employees with notebooks that are used in extreme …

Featured Tech / InfoTech

Data-Driven Security: Analysis, Visualization and Dashboards ($40.99 Value) FREE for a limited time!

Security professionals need all the tools at their disposal to increase their visibility in order to prevent security breaches and attacks. You’ll soon understand how to harness and wield data, from collection and storage to management and analysis as …

Featured Tech / InfoTech

Data-Driven Security: Analysis, Visualization and Dashboards ($40.99 Value) FREE for a limited time!

Security professionals need all the tools at their disposal to increase their visibility in order to prevent security breaches and attacks. You’ll soon understand how to harness and wield data, from collection and storage to management and analysis as …

Enterprise IT / Featured Tech / IT Operations

The Definitive Guide to the Leadership Behaviors that Create a Culture of Continuous Improvement

Want to learn what you, as a leader, should be doing to create a culture of continuous improvement?What you should be doing to create a culture of continuous improvement:How to encourage the identification, testing, evaluation, and sharing of improveme…

Enterprise IT / Featured Tech / IT Operations

Inspirational Employee Engagement Quotes from Business Leaders

Have your employee engagement efforts hit a wall? Are you just not feeling motivated about employee engagement? Take a few minutes to read these inspirational quotes from business leaders, experts and authors. Hopefully, they’ll help you get back…

Enterprise IT / IT Operations

The Definitive Guide to the Leadership Behaviors that Create a Culture of Continuous Improvement

Want to learn what you, as a leader, should be doing to create a culture of continuous improvement?What you should be doing to create a culture of continuous improvement:How to encourage the identification, testing, evaluation, and sharing of improveme…

Enterprise IT / IT Operations

Inspirational Employee Engagement Quotes from Business Leaders

Have your employee engagement efforts hit a wall? Are you just not feeling motivated about employee engagement? Take a few minutes to read these inspirational quotes from business leaders, experts and authors. Hopefully, they’ll help you get back…

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