Security is complicated, which has led to the many misconceptions and misunderstandings. By paying attention to these 10 concerns that security experts want you to know, you can gain knowledge and understanding about security and be securer both at wor…
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This white paper describes a technique for defining processes called SIPOC (Suppliers, Inputs, Process, Outputs, and Customers). SIPOC provides a structured way to define the key elements of any process. SIPOC can be used as a means of defining any of the service management processes presented in ITIL® best practices. Furthermore, SIPOC can be used as the preliminary input into the more formal documentation of a process in one of many process design tools. |
Cisco recently announced changes to the existing voice and video certifications and detailed the new collaboration certification portfolio. This white paper provides an overview of the changes to Cisco certifications with respect to voice and video, ou…
The network forensics market is set to dramatically expand as increasing numbers of organizations become the victims of malware attacks. Limiting the damage from these incursions, and avoiding potentially crippling losses, are key motivators for busine…
Switches play a vital role in moving data from one device to another. Specifically, switches greatly improve network performance, compared to hubs, by providing dedicated bandwidth to each end device, supporting full-duplex connectivity, utilizing the …
Every solution out there will help you improve efficiency and reduce costs if you use it properly. But, as you shop around and compare technical features and vendor characteristics, there are some checklist items you should consider mandatory. We’ve ba…
Extended Validation SSL delivers the acknowledged industry standard for the highest level of online identity assurance processes for SSL certificate issuance. Find out how the EV standard increases the visibility …
When it comes to protecting your website and customers from attack, knowledge is your best weapon. But with ever-changing threats and ever-evolving defenses comes ever-growing potential for common misconception. To …
This guide provides five simple steps for IT professionals to take control of SSL certificates across the enterprise, and recommendations for a management platform for full visibility and single-point of …
The goal of this white paper is to help enterprises make pragmatic decisions about where and when to use cloud solutions by outlining specific issues that enterprises should raise with …
