ServiceNow ServiceWatch Economic Impact Study

These services underpin almost every business function, ranging from manufacturing and supply chain through to customer service and online sales. Because of their critical nature, business services need to be highly available and responsive – any disruption has a major financial and customer impact. For example, if an airline reservation system is down for as little as one hour, this can affect more than $2 million worth of customer bookings. Even a more modest failure, such as an outage that prevents a limited number of employees from working, can result in costs in excess of $30,000 per hour. This is in addition to intangible damages such as loss of customer goodwill.

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Fixed Assets Primer

This e-book provides an overview of fixed assets management and illustrates why it is important to exercise control to ensure accuracy of fixed assets information. In today’s current regulatory and highly competitive business environment, asset m…

Straight Talk About Fixed Assets Software

Today, to expand reach and market share, virtually every general ledger (G/L) vendor provides some fixed assets management capability.  The regulatory environment has shifted, creating new complexities and a whole new level of scrutiny applied to …

Can’t Do This In The ERP System

Many companies have achieved success through the implementation of an Enterprise Resource Planning (ERP) system to facilitate operational coordination across functional departments.  However, the ERP system may not be the answer for every situatio…