5 Mistakes Contact Centers Are Making Today
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Whether you’re implementing a new contact center solution or updating your existing system, avoid these 5 common mistakes contact centers are making today!
Our infographic details:
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Contact Centers vs. Call Centers Infographic
Too often, “call center” is used interchangeably with “contact center”. The false belief that the two types of systems are the same is shattered in our newest infographic. We make it easy for you to compare the 10 most potent differences between the tw…
Can’t Do This In The ERP System
Many companies have achieved success through the implementation of an Enterprise Resource Planning (ERP) system to facilitate operational coordination across functional departments. However, the ERP system may not be the answer for every situatio…
Straight Talk About Fixed Assets Software
Today, to expand reach and market share, virtually every general ledger (G/L) vendor provides some fixed assets management capability. The regulatory environment has shifted, creating new complexities and a whole new level of scrutiny applied to …
A Practical Guide to Complying with Final Tangible Property Regulations
On September 19, 2013, the IRS issued the final tangible property repair regulations for Sections 162(a) and 263(a), which modified and superseded the temporary regulations issued on December 23, 2011. These regulations represent some of the most signi…
Empowering the Tax Department — With ERP and Tax Depreciation Integration White Paper
The ubiquitous ERP system still reigns as the top application for the vast majority of enterprises today. Companies of all sizes depend on ERP systems for accounting and financial applications, procurement, order processing, supplier management, human …
How Confident Are You In Your Corporate Tax Strategy?
The operational effectiveness of the tax department is now more critical than ever, and today’s tax department leaders are looking for ways to minimize risk and provide high-value strategic planning and insight. As corporate tax complexity increa…
The Path to Strategic Asset Management
Companies today look for ways to gain more control and accuracy when it comes to fixed asset data. Fixed assets can represent a significant sum on the balance sheets. This white paper introduces best practices for integrating fixed assets management te…
Can’t Do This In The ERP System
Many companies have achieved success through the implementation of an Enterprise Resource Planning (ERP) system to facilitate operational coordination across functional departments. However, the ERP system may not be the answer for every situatio…
Straight Talk About Fixed Assets Software
Today, to expand reach and market share, virtually every general ledger (G/L) vendor provides some fixed assets management capability. The regulatory environment has shifted, creating new complexities and a whole new level of scrutiny applied to …
