American Spa is dedicated to helping spa professionals better their businesses. They provide spa owners and managers with inside information and trends on everything from the bottom line to wellness.Through the use of evocative photographs and an elega…
Are you facing a classic username and password proliferation problem? See how National Geographic leveraged Okta to create policy around employee usernames and passwords, prevent rogue IT scenarios, and provide …
Adobe wanted to enable creativity in their customers and allow them to be mobile and function in the cloud. Recognizing that identity was key to making this work they leveraged …
More than ever, businesses can harness the power of data to connect with each customer throughout the entire customer lifecycle. It’s just a matter of leveraging the right technology to …
As customers’ expectations rise and they turn to social channels for faster service, companies must use every available tool in order to respond quickly and appropriately. By adding social channels …
Today, instant access to information is expected in virtually every online experience. Customers want to find what they need quickly and easily. Incorporating a chat feature provides an effective way …
Cloud-based, knowledge-centered support offers a complete solution — giving customers what they want, while equipping agents with the necessary tools to increase productivity and provide exceptional customer experiences. Read the …
Find out more about the cloud-based digital marketing platform that provides email marketing, lead management and mobile engagement solutions.This demo will show you how IBM Marketing Cloud can help you:Design and automateUse embedded analyticsProvide …
From calculating ROI to negotiating contracts and anticipating changes in infrastructure, there are a multitude of factors to consider when making the transition to a new communication service. Yet while financial and infrastructure considerations are …
IT asset management is no longer a process specifically for large global organizations who are trying to avoid a lengthy audit process. It’s critical to every business structure.With IT asset management processes in place, IT service and support member…
