The Application Network
We are in the “fourth industrial revolution” where the forces of digital disruption deeply affect businesses of every size and in every industry. It’s an era where all parts of …
Protect Your APIs
APIs have become a strategic necessity for your business. They facilitate agility and innovation. However, the financial incentive associated with this agility is often tempered with the fear of undue …
Application Integration in Distributed Retail Environments
Integration is the lifeblood of retail environments. Distributed businesses with non homogeneous systems at the edges are unable to function without application integration. However, too many solutions are ill-suited to …
The Modern Enterprise Application Platform
Spending more time on IT maintenance rather than innovation? Are your business and IT organizations aligned? What are the signs you need to reconsider your application platform approach?More than ever, organizations rely on custom software de…
The Case Management Guide
What is Case Management?How do I know it can address my challenges?What are signs I should consider Case Management software?How do I know where to start?Download the Case Management Guide today to better understand how it can help you overcome today&r…
Improving Employee and Customer Experience: A Guide
In today’s fast-paced world, customers expect companies to proactively respond to customer service concerns before they turn into legitimate, deeply entrenched problems. Being able to keep track of communications and use that information in a col…
The BPM Guide
By converging awareness, knowledge, and action from across the organization, BPM can help yousolve nearly any challenge, large or small…departmentally or enterprise-wide.This guide is designed to enlighten your understanding, answer your questions, a…
The Prerequisites for Digital Change
We become tied to what we know.We turn our actions into habit.We become comfortable with how things get accomplished.It is when this ‘how’ broadly becomes comfortable, that we—as people, as leaders, as technologists, as workers—…
Dynamic Case Management
How are you handling the unpredictability that inevitably surfaces when you are pushing for positive business outcomes? How can you be sure you are maximizing the knowledge of your organization to overcome it?More than ever, the knowledge and intuition…
How to Build Great Customer Journeys
Your customers are on a journey. Every interaction with your company informs the quality of that journey. Do you want great customers? If so, you need to create excellent customer journeys. This means better, more consistent and contextual ex…
