Enterprise Mobility Best Practices: MDM, Containerization or Both?

Instead of having the MDM vs. containerization debate, enterprises should define device use cases and security requirements within the organization, and then decide which solutions best suit their needs. Organizations with all kinds of deployments – corporate-owned devices, BYOD or a combination of the two – are finding that MDM and containerization together provide flexibility, user enablement and enhanced security. Many organizations are choosing to deploy MDM and containerization together on the same devices, for a layered approach to security.

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The New 2016 Contact Center Comparison Guide

Your contact center is your front lines with your customers and prospects. Are your customer service and sales teams set up for success with the latest tools? Our team has done the legwork to provide you with expert advice and relevant information on t…

Mastering the Modern Customer Service Model

The cloud has made customer service tools readily available and revolutionized how they are implemented. Our newest white paper details the latest platforms that offer the most modern, up-to-date customer service tools for your organization.We deep div…

9 Must-Have Contact Center Features

Eliminate negative customer experiences and improve your contact center with these must-have solution features.Customer satisfaction can make or break a business and, in today’s highly communicative world, one unhappy customer can have a devastating ef…

Small Business Focus: CRM Selection Made…Easier

Selecting a CRM system is not easy, even more so for small team and businesses that may not have the relevant expertise on site. That’s why our CRM expert has compiled this new SMB CRM comparison guide to provide you with the information you need on th…

2016 CRM Buyer’s Guide

Social CRM. Cloud-Based CRM. Mobile CRM. With all of the information available on CRM today, finding the right solution for your business can be a painstaking and time-consuming chore.Save time and money with our CRM Buyer’s Guide. Not only do we give …