This book is packed with key learning around coaching effectively and how to build new habits.Take a deeper dive into these 3 habits:Habit #1: Stop trying to “be helpful”Habit #2: Slow down the advice monsterHabit #3: Create the learning mo…
The increasingly connected world of Big Data has paved the way for monumental change and opportunity in the financial services and insurance industries. But to successfully mitigate risk and innovate, financial services and insurance firms must mitigat…
The increasingly connected world of Big Data has paved the way for monumental change and opportunity in the financial services and insurance industries. But to successfully mitigate risk and innovate, financial services and insurance firms must mitigat…
The Big Data revolution presents a unique promise for the healthcare industry in developing smarter data-driven insights to improve patient treatment. But the many data sources and formats necessary to fully use Big Data pose a challenge to healthcare …
The Big Data revolution presents a unique promise for the healthcare industry in developing smarter data-driven insights to improve patient treatment. But the many data sources and formats necessary to fully use Big Data pose a challenge to healthcare …
How do you change your old behaviour so your new ways of working lead you a better life, a life with more meaning and more impact?By mastering the skill of building new habits.There’s a lot of useless information out there about habit building. &…
New innovative technologies and approaches are now giving product and service providers of all sizes a big opportunity to deliver more personalized and proactive self-support solutions that make customer service easier and more effective. The result is…
This case study examines how a Fortune 250 multichannel video and broadband provider used out live action “eye on the problem” SeeSupport- a feature of Support.com Cloud – to reduce expensive field service deployments and realize significant cost savin…
CRM is a critical tool for organizations looking to build extraordinary customer relationships. However, if the CRM system is only deployed to a single department its full value may not be achieved.Request Free!
A culture of customer engagement is a hallmark of organizations with high Customer Relationship Quotients.Download this complimentary white paper to learn best practices around building a culture of customer engagement and managing the changes that com…
