The Total Online Presence Blueprint

Here is a 12-month plan of attack or blueprint for working on your presence in the coming year. This “live by calendar” approach helps business owners, who wear many hates, get above the overwhelm by taking it topic by topic and manageable bit by bit in attempt to forge something that looks like continuous progress. 

Grow your business by tapping the awesome power of a fully integrated online presence with this simple and effective blueprint. 

With this free eGuide you will also receive weekly marketing news, tips, and advice you can use courtesy of Duct Tape Marketing

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Transforming Customer Experience in Financial Services: Building a 360° View of the Customer

Banks are at an inflection point. According to a recent research by Viacom, 1 in every 3 U.S. consumers are open to switching banks in the next 90 days. Financial services companies need to break through the competition to gain customer trust and loyalty. Building a 360° view of the customer can help banks grow customer retention and loyalty, upsell high margin products and provide compelling interactions. However, this is no easy task as complexity increases when retail banks engage their customers across multiple channels and financial products.

Gaining visibility into every customer interaction, across your business silos, and with every engagement channel is critical to making the right decisions to deliver amazing customer experiences.

Request Free!

Transforming Customer Experience in Financial Services: Building a 360° View of the Customer

Banks are at an inflection point. According to a recent research by Viacom, 1 in every 3 U.S. consumers are open to switching banks in the next 90 days. Financial services companies need to break through the competition to gain customer trust and loyalty. Building a 360° view of the customer can help banks grow customer retention and loyalty, upsell high margin products and provide compelling interactions. However, this is no easy task as complexity increases when retail banks engage their customers across multiple channels and financial products.

Gaining visibility into every customer interaction, across your business silos, and with every engagement channel is critical to making the right decisions to deliver amazing customer experiences.

Request Free!

The State of Citizen Development

Non-technical users are now able to solve their own business challenges quickly and without coding. In fact, 76% percent of them told us that application building is now a part of their everyday jobs.But what is driving this movement and what does it m…