The process of chasing delinquent accounts can be costly and time-consuming. There’s no way around obvious costs like staffing, benefits, overhead, and infrastructure. The problem is, depending on how these elements are structured, addition…
Consumer finance education can be a powerful tool for increasing receivables, reducing compliance risk, and producing stronger customer relationships. However, helping people become more financially literate about credit and debt issues is difficult, e…
A new study of nearly 140 ServiceMax customers by Wakefield Research revealed modernizing service operations – from equipping technicians with mobile devices to rigging equipment with IoT sensors – can have a dramatic effect across board-level obj…
Bain & Company recently said that service is “a key weapon in the intensifying battle for technical differentiation and commercial value proposition, which every industrial company is fighting.” Service is clearly the new battleground. …
This trusted evaluation is based on ability to execute and completeness of vision, placing 15 field service software providers into four quadrants based on rigorous criteria. Here at ServiceMax, we believe this position is a reflection of our market le…
Insight on your peers can help you know where to look. We’ve found how the best HR organizations prioritize key objectives and compared it to the average function’s maturity in each. Download this 1 page report to get a peek at the benchmark…
As it stands today, most deskless workers continue to lack mobile enablement and access to real-time communications in their workplace.In fact, many workers (often technology-savvy Millennials) regularly use personal mobile devices at work to get their…
Insight on your Finance peers can help you know where to look. We’ve found how your peers prioritize key objectives and compared it to the average function’s maturity in each.Download this 1 page report to get a peek at the benchmarking facts you need …
Our findings – derived from receivables-sector research, emerging best practices, and a series of recent interviews with top ARM executives from around the country – identify six important factors that may shape the evolution of the ARM ind…
The process of chasing delinquent accounts can be costly and time-consuming. There’s no way around obvious costs like staffing, benefits, overhead, and infrastructure. The problem is, depending on how these elements are structured, addition…
