Trading on Trust: Employee Advocacy in Finance

Institutions that provide financial services trade on trust. Market share and competitive advantage are gained through empathy of unique needs and challenges, in turn creating deep relationships that turn into strong customers. We’ll provide the tools …

CRM Magazine

Customer Relationship Management is a business strategy for organizations to optimize revenue and profitability through better understanding the needs of its customers. The magazine—written, edited, and produced by their award-winning staff of journalists and designers—offers executives a unique blend of strategic business information, case studies, and in-depth analysis.

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Sexy Web Design

You’ll be guided through the entire process of creating a gorgeous, usable web site by applying the timeless principles of user-centered design. Even if you’re short on design skills, with this book you’ll be creating your own stunning web sites in no …

Simply JavaScript

Learn how easy it is to use JavaScript to solve real-world problems, build smarter forms, track user events (such as mouse clicks and key strokes), and design eye-catching animations. Then move on to more powerful techniques using the DOM and Ajax. Wor…