8×8’s Integrated Solution Powers Mobi’s Customer Interactions
MOBI had a premises-based telephone and contact center system which left a lot of points of failure. MOBI wanted one system to handle all interactions with their customers. MOBI has …
8 Criteria for Enterprise-Grade Communications as a Service
Many companies claim to offer enterprise grade solutions. But how is “enterprise grade” measured and what should you look for? This fact-filled white paper outlines 8 ways to determine whether …
Empower Your Business with Continuous Communications
Collaboration tools like video and web conferencing used to be all about cost savings – and keeping travel budgets in check. But Frost and Sullivan’s recent report shows businesses benefit …
5 Reasons to Ditch Your PBX for Cloud Communications
Your old PBX has served you well – why switch? Changing out your communications system is a big undertaking, but it may be far riskier to stay with an out-of-date …
Designing UX – Prototyping ($30 Value FREE For a Limited Time)
That’s because as the fidelity of the project we’re working on increases, the effort involved in making changes increases. If we can test out early ideas to see if they work, in small chunks, then we can identify whether those ideas are goi…
Designing UX – Prototyping ($30 Value FREE For a Limited Time)
That’s because as the fidelity of the project we’re working on increases, the effort involved in making changes increases. If we can test out early ideas to see if they work, in small chunks, then we can identify whether those ideas are goi…
Trends in Performance Management
Performance management has been experiencing a seismic shift in thinking and effectiveness over the last several years. The millennial workforce now is a majority of the US workforce with almost 54% of the employee population, and that has driven a lot…
Trends in Performance Management
Performance management has been experiencing a seismic shift in thinking and effectiveness over the last several years. The millennial workforce now is a majority of the US workforce with almost 54% of the employee population, and that has driven a lot…

