So you’re ready to start an employee advocacy program? Before diving in, first test the waters with a pilot program. Launching a pilot program with a select subset of employees will help you learn what works, what doesn’t and what resources…
With budgets shrinking, showing a return on technology investments has to be fast. At the same time, the technology used has to be flexible and scalable in order to keep pace with ever-evolving customer demands.Request Free!
With budgets shrinking, showing a return on technology investments has to be fast. At the same time, the technology used has to be flexible and scalable in order to keep pace with ever-evolving customer demands.Request Free!
The manufacturing industry has entered an era of radical transformation through new information technologies. Frost & Sullivan’s Manufacturing Leadership Council, has identified a set of six critical issues facing the manufacturing industr…
They rely on multiple channels to get the information they want, when they want. Marketers must develop and enable the ability to publish a steady stream of relevant content that informs and captures customer interest, even while constantly adapting to…
 |
We’ve worked with hundreds of leading retail brands that all struggle with the same issue. They invest a lot of marketing resources in acquiring new customers. But they struggle to find effective ways to get those customers to stick around and make repeat purchases. In this step-by-step guide for retail marketers, we’ll walk through a better way to improve retention and reduce customer churn. It’s based on the use of predictive analytics coupled with continuous market testing to optimize retention while minimizing discounts. We’ll break it down into three phases—crawl, walk, and run—that start simple and add complexity as value is delivered.
Read the guide to learn:
|
Before you sign that contract, due diligence is required to make sure it’s the right fit. The contact center RFP is essential, of course, but the contact center site visit is invaluable. The question is, which comes first? The RFP or the site vis…
They rely on multiple channels to get the information they want, when they want. Marketers must develop and enable the ability to publish a steady stream of relevant content that informs and captures customer interest, even while constantly adapting to…
|
We’ve worked with hundreds of leading retail brands that all struggle with the same issue. They invest a lot of marketing resources in acquiring new customers. But they struggle to find effective ways to get those customers to stick around and make repeat purchases. In this step-by-step guide for retail marketers, we’ll walk through a better way to improve retention and reduce customer churn. It’s based on the use of predictive analytics coupled with continuous market testing to optimize retention while minimizing discounts. We’ll break it down into three phases—crawl, walk, and run—that start simple and add complexity as value is delivered.
Read the guide to learn:
|
Before you sign that contract, due diligence is required to make sure it’s the right fit. The contact center RFP is essential, of course, but the contact center site visit is invaluable. The question is, which comes first? The RFP or the site vis…
