How to Create a Digital Experience for Insurance Customers
Live Date: July 20, 2017 @ 2:00 p.m. ET / 11:00 a.m. PT Today, the insurance industry is under significant pressure to modernize. Customer expectations are rising and more individuals …
The Leadership Myth
What exactly is leadership? This is a question with a lot of levels and not a singular answer. New conditions require new definitions of concepts, ideas, approaches and, of course, leadership. This eBook includes: What a leader shou…
Underlying Disciplines for a Startup
To startup a new idea is not an easy task. There are many skills that help, but there are a critical three underlying disciplines you should follow if you want to have a chance at success. The three disciplines are: Writing Growth…
Develop an Inquisitive Entrepreneurship Mindset
Entrepreneurship is not a business. To become a successful entrepreneur you need to think think more, do more, and provide more value. This guide covers: What the most effective people in business have in common The foundations of The New Mi…
Customer Webinar: RIP Call Centers of Old – It’s Time to Bury that Aged Infrastructure!
 |
Many legacy call center infrastructures fall short to support digital engagement with your customers. In order to drive business growth and build customer loyalty from the contact center, it’s time to consider a migration plan to support great customer experiences across all channels.
Hear from a panel of leading businesses who successfully replaced a legacy contact center infrastructure with an omnichannel customer experience platform. Moderated by customer engagement industry maven, Sheila McGee-Smith, you’ll learn which business needs drove the change from old to new, the migration strategy including pitfalls to avoid, and the benefits realized. This is a global webinar, presented live in North America, Latin America, Europe, and Asia. Choose a session that works best for you! |
Customer Webinar: RIP Call Centers of Old – It’s Time to Bury that Aged Infrastructure!
|
Many legacy call center infrastructures fall short to support digital engagement with your customers. In order to drive business growth and build customer loyalty from the contact center, it’s time to consider a migration plan to support great customer experiences across all channels.
Hear from a panel of leading businesses who successfully replaced a legacy contact center infrastructure with an omnichannel customer experience platform. Moderated by customer engagement industry maven, Sheila McGee-Smith, you’ll learn which business needs drove the change from old to new, the migration strategy including pitfalls to avoid, and the benefits realized. This is a global webinar, presented live in North America, Latin America, Europe, and Asia. Choose a session that works best for you! |
Customer Webinar: RIP Call Centers of Old – It’s Time to Bury that Aged Infrastructure!
|
Many legacy call center infrastructures fall short to support digital engagement with your customers. In order to drive business growth and build customer loyalty from the contact center, it’s time to consider a migration plan to support great customer experiences across all channels.
Hear from a panel of leading businesses who successfully replaced a legacy contact center infrastructure with an omnichannel customer experience platform. Moderated by customer engagement industry maven, Sheila McGee-Smith, you’ll learn which business needs drove the change from old to new, the migration strategy including pitfalls to avoid, and the benefits realized. This is a global webinar, presented live in North America, Latin America, Europe, and Asia. Choose a session that works best for you! |
The 4 Skills You Must Master When Becoming CSA+ Certified
The world of cyber security is expansive, with new technologies and safeguards being released everyday. In 2017, cyber security certification is often required in order to standout from the crowd in this competitive landscape. While the ind…
A Career Guide to CompTIA Cybersecurity Certifications
While certifications aren’t the ONLY means of growing your skill set and advancing your career, they do empower you with the tools necessary to provide value to your organization almost instantly. However, with so many certification…
Customer Webinar: RIP Call Centers of Old – It’s Time to Bury that Aged Infrastructure!
|
Many legacy call center infrastructures fall short to support digital engagement with your customers. In order to drive business growth and build customer loyalty from the contact center, it’s time to consider a migration plan to support great customer experiences across all channels.
Hear from a panel of leading businesses who successfully replaced a legacy contact center infrastructure with an omnichannel customer experience platform. Moderated by customer engagement industry maven, Sheila McGee-Smith, you’ll learn which business needs drove the change from old to new, the migration strategy including pitfalls to avoid, and the benefits realized. This is a global webinar, presented live in North America, Latin America, Europe, and Asia. Choose a session that works best for you! |
