How to Leverage Data to Improve Business Outcomes: Acquiring and Retaining Customers

Take advantage of all the secrets your business data can reveal. A strong IT environment with data storage solutions for small and midsize business lets you push business applications to their full potential, so your company can gain deeper insights about your customers and make smart decisions more rapidly. And HPE storage keeps your data safe and manageable, no matter how fast you grow.

Sponsored by: HPE and Intel®

Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries.

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Customer Webinar: Transforming a Non-Traditional Call Center: Hear the Rochester Regional Health Success Story!

Whether you’re in Healthcare, Tech or Manufacturing, every industry has intricate back-office operations. Take scheduling, for instance—getting it right can have a huge impact. Under-staff and you frustrate customers and demoralize employees; over-staff and it drives up operating costs. The right tools not only address this balance, but can do so for non-standard departments across your company.

Learn how a healthcare company utilized a call center infrastructure to gain visibility across multiple departments, increase their efficiency, and improve patient care. Join us as Rochester Regional Health shares their experiences with patient outreach and scheduling, billing, customer service, and nursing across 80 facilities and 20,000+ employees, medical staff and volunteers.

Webinar attendees will learn:

  • How departments such as Human Resources, Billing and Field Operations can directly benefit from a call center approach
  • Why the adage “you can’t manage what you can’t measure” matters with back-office operations
  • How a centralized approach paired with the right tools can have a significant impact on operations and patient/customer care

This is a global webinar presented live in North America, Latin America, Europe, and Asia. Choose a session that works for you!

Request Free!

How to Leverage Data to Improve Business Outcomes: Acquiring and Retaining Customers

Take advantage of all the secrets your business data can reveal. A strong IT environment with data storage solutions for small and midsize business lets you push business applications to their full potential, so your company can gain deeper insights about your customers and make smart decisions more rapidly. And HPE storage keeps your data safe and manageable, no matter how fast you grow.

Sponsored by: HPE and Intel®

Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries.

Request Free!

The Ultimate Nonprofit CRM Selection Checklist

Our 8-part Nonprofit CRM Selection Cheat Sheet is a printable checklist for everything you could need in a nonprofit CRM. Use it to evaluate your next constituent management software choice and identify what tools and features your organization needs t…