7 Reasons Companies Invest in New ERP

There are typically seven reasons a manufacturing company invests in a new ERP system.  If you can relate to any of these reasons it might be time to start looking for a new solution. QuickBooks and spreadsheets can no longer handle your bus…

What Drives Growth in Manufacturing?

Download the the whitepaper, What Drives Manufacturing Growth, for complete insight into the results of the survey including:  Top factors that drive sales growth Critical success factors in the eyes of customers What drives hi…

How to Build a Product Quality Roadmap

Learn how to define the critical success factors of a product quality roadmap that can become the core strength of your manufacturing business.  Learn more about: How product quality is winning more customers Quality metrics that…

How to create tomorrow’s winning API strategy for your business today

You understand that doing business in the digital age requires an unprecedented level of agility, security, and interconnectedness with partners and customers, both internal and external. This is why you’ve started planning, deploying, and managing APIs. Learn how to create the right API management foundation for your organization and see the business benefits others are having as a result of making the move.

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Manufacturing In The Age Of Experience – Delivering Personalized, Emotional Experiences For Customers

Responding to this consumer demand for personalization, businesses in the Age of Experience are ushering in a revolution of manufacturing innovation, transforming from mass production to mass customization—the proverbial “one-off order.” Today’s manufacturing is:

  • Creative, enabling new business models with cost-effective mass customization
  • Smart, improving speed and agility with real-time learning
  • Value, connecting value streams end-to-end from ideation through manufacturing to ownership
  • Human, empowering collaboration and augmenting human creativity

The digitalization of manufacturing brings new levels of collaboration, using big data analytics, real-time data acquisition and digital continuity from ideation to design to production and even to ownership. By embracing technology advances (such as 3D printing, Internet of Things, robotics) with a mindset of continuous improvement and competitive agility, businesses can drive value, meet market demands and deliver unique, one-to-one experiences for everyone.

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How to create tomorrow’s winning API strategy for your business today

You understand that doing business in the digital age requires an unprecedented level of agility, security, and interconnectedness with partners and customers, both internal and external. This is why you’ve started planning, deploying, and managing APIs. Learn how to create the right API management foundation for your organization and see the business benefits others are having as a result of making the move.

Request Free!

Retail Customer Metrics Growth Index

Players like Amazon are transforming the retail industry. Those that survive (and thrive) are the ones that focus relentlessly on the customer. They obsess about customer KPIs in the boardroom. And they’ve organized their teams and technology to be able to focus on customer goals like boosting the 1-2x buyer rate and preventing churn.

To understand which customer KPIs are responsible for stellar growth, we examined five drivers of growth from over 100 of our retail customers (over 500 million end customers and 150 billion dollars in annual transaction volume) and uncovered the metrics that matter. The findings? Acquisition is a reliable but inefficient way of driving top-line growth. The savviest retailers are focusing on increasing the engagement of their customers while they’re active—a strategy that, point for point, drives 3x the growth of acquisition.

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