How to Identify High-Value AI Use Cases in Digital Commerce

AI is heating up the customer experience. In fact, Gartner states that “by 2020, artificial intelligence will be used by a least 60% of organizations for digital commerce, and 30% of revenue growth will be attributable to AI”.

So, how do you know where to start?

Among the learnings and recommendations:

  • How organizations are currently utilizing AI & machine learning
  • How to identify and prioritize your organization’s own use cases
  • Common AI deployments
  • What to look for in AI vendors to ensure success

Read the full report to learn how to identify the high-value AI use cases in your business.

Request Free!

Video Session: Making Your Programs Real in Community

But how can you ensure your constituents are on the same page and your organization’s digital properties are aligned to maximize their engagement?

Join us as we dive into real-world examples of how organizations in the association and nonprofit industries are driving tangible results and measurable success from online communities catering to specific programs and initiatives.

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Video Session: Who Tells Your Story?

In this session, you’ll learn how to become purposeful and strategic in crafting a story specific to your goals and target audience. We’ll explore the complementary strengths of social media and online community, how to optimize community configuration for organic member sharing and close with a few social-savvy client examples.

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The Hosted VoIP Buyer’s Guide

But what kind of system is the best fit for the way your company works? It’s an important question because that system impacts so many aspects of your business, like your budget, employee productivity, and customer care. Most companies are in the…

Questions to Ask Vendors That Say They Have ‘Artificial Intelligence’

AI is heating up the customer experience. In fact, Gartner states that “by 2020, artificial intelligence will be used by a least 60% of organizations for digital commerce and 30% of revenue growth will be attributable to AI”.

With more than 1,000 vendors describing themselves as “AI vendors”, or saying they employ AI in their products, business leaders must ask questions to elicit what AI is and isn’t, and what differentiating value is present. By 2021, 30% of revenue growth will include AI technology. However, according to Gartner, not all AI is created equal – So how do you know what’s right for your business?

Recommendations include:

  • Ask the vendor how AI makes its products superior.
  • Demand a demonstration (not just a presentation) of how the vendor’s product uses AI.
  • Require the vendor to describe the AI techniques used.
  • Investigate what data and computer requirements are needed to use the AI-enabled solution, especially in terms of building the models and implementing the technology.

Read the full report to learn how to ask the right questions and ensure you work with the vendor with proven results.

Request Free!

How to Identify High-Value AI Use Cases in Digital Commerce

AI is heating up the customer experience. In fact, Gartner states that “by 2020, artificial intelligence will be used by a least 60% of organizations for digital commerce, and 30% of revenue growth will be attributable to AI”.

So, how do you know where to start?

Among the learnings and recommendations:

  • How organizations are currently utilizing AI & machine learning
  • How to identify and prioritize your organization’s own use cases
  • Common AI deployments
  • What to look for in AI vendors to ensure success

Read the full report to learn how to identify the high-value AI use cases in your business.

Request Free!

Gartner Report: 2018 CEO Survey

Read the full report to learn how to:Prepare for more deeply disciplined exploitation of the digital business changes aheadLock the leadership into winning through the digital business Trough of DisillusionmentDrive business model changes and start bre…

Questions to Ask Vendors That Say They Have ‘Artificial Intelligence’

AI is heating up the customer experience. In fact, Gartner states that “by 2020, artificial intelligence will be used by a least 60% of organizations for digital commerce and 30% of revenue growth will be attributable to AI”.

With more than 1,000 vendors describing themselves as “AI vendors”, or saying they employ AI in their products, business leaders must ask questions to elicit what AI is and isn’t, and what differentiating value is present. By 2021, 30% of revenue growth will include AI technology. However, according to Gartner, not all AI is created equal – So how do you know what’s right for your business?

Recommendations include:

  • Ask the vendor how AI makes its products superior.
  • Demand a demonstration (not just a presentation) of how the vendor’s product uses AI.
  • Require the vendor to describe the AI techniques used.
  • Investigate what data and computer requirements are needed to use the AI-enabled solution, especially in terms of building the models and implementing the technology.

Read the full report to learn how to ask the right questions and ensure you work with the vendor with proven results.

Request Free!