Today’s customers value the customer experience above all else, and bad customer service costs money. Very few companies have built their communications infrastructure to drive best-in-class customer experiences. Organizations that still use trad…
Today’s customers value the customer experience above all else, and bad customer service costs money. Very few companies have built their communications infrastructure to drive best-in-class customer experiences. Organizations that still use trad…
The Tolly Group, a leading global provider of third-party validation and certification services, tested the voice quality of 4 different services across a variety of normal and adverse conditions. They subjected the services to packet loss, jitter (del…
The Tolly Group, a leading global provider of third-party validation and certification services, tested the voice quality of 4 different services across a variety of normal and adverse conditions. They subjected the services to packet loss, jitter (del…
Many small businesses in Australia and New Zealand start off using Xero for their accounting needs, but successful, expanding businesses can outgrow the capabilities of the platform. When that happens the frequently asked question is: What next?Request…
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Great analytics can transform your product. They keep users coming back as they discover more value from repeat usage. They give users insight into their own behaviors and help them make important changes. Whether your users are managers trying to improve their team’s performance or long-distance runners trying to beat their best times, analytics give them the knowledge and incentives they need to keep going.
This eBook clearly explains several concepts that will help you create clear, useful data presentations that will help your users understand and use critical data. Use these tips to improve all your dashboards, analytics, and reports right now. |
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Five years ago, end users were thrilled to get basic dashboards in standalone tools. But over time, more modern analytics capabilities have emerged—and bare-minimum features are no longer enough.
How have analytics changed over the years? And where do your BI offerings fall on the maturity scale? You’ll learn:
Find out what sophisticated capabilities will future-proof your application. |
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Why do some embedded analytics projects succeed while others fail? Many application teams don’t realize that the features they embed and how they develop them have a lasting impact on revenue, customer retention, and competitive differentiation.
We surveyed 500 application teams embedding analytics to find out what separates successful projects from failed ones. In the 6th annual State of Embedded Analytics Report, you’ll learn:
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Many companies put analytics projects on the back burner for so long they eventually fall off the “analytics cliff.” They see minor indicators of trouble—such as declining average sales price or increased customer churn—and assume they’ll continue to be incremental. Plenty of time to implement a different service pack and address analytics in the next release, right?
Wrong. It’s not a slow decline, it’s a cliff. And application teams risk falling straight off it. Fortunately, if you know what to look for you can act quickly to avoid a catastrophe. Companies that are approaching an analytics cliff will pass clear indicators before they fall. This eBook outlines the five most common indicators your embedded analytics are failing you. |
Engineers are among the most valuable — and desirable — types of buyers in the industrial space. However, they are also incredibly elusive. To bridge the gap, manufacturers need to continuously and proactively build connections with…
