Enterprise IT

Connect With More Clients Better and Faster: A Smarter Way for SMBs to Increase Sales Using a Cloud Contact Center

Nothing beats the personal touch for closing sales. But reaching customers on the phone is hit-or-miss—and costly. Now, sales teams in smaller businesses can get the powerful features of large-scale contact center systems but without the cost and complexity. This free white paper explains how a cloud-based contact center with advanced features like automated predictive dialing, call monitoring and recording, and real-time analytics lets you increase customer engagement while holding down IT and admin costs. Learn how 8×8 Contact Now helps you:

  • Grow sales reach
  • Close sales faster with the personal touch
  • Integrate with your CRM to increase engagement
  • Reduce upfront costs with pay-as-you-go pricing

Read the white paper today to learn what to look for in a team contact center solution.

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Enterprise IT

Small Business Growing Pains: 5 Ways Cloud Communications Can Help

Business growth is one of your top priorities. But it brings its own challenges—like adding employees and growing office space. Your business phone service should be an enabler, not another obstacle.

“Small Business Growing Pains: 5 Ways Cloud Communications Can Help” is an 8×8 eGuide that explains how to use cloud business communications as a growth enabler. Read it to learn how it helps you:

  • Increase productivity
  • Empower mobile and remote workers
  • Handle growing phone traffic
  • Contain expansion costs
  • Minimize relocation downtime

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Enterprise IT

Dialing Up Success: How Fast-Growing SMBs Stay Ahead of the Pack

Fast-growing businesses have two things in common: a focus on customers and the need for efficiency. We surveyed 312 small and medium businesses (SMBs) to discover how fast-growing companies use business communications differently from their slower counterparts. The results are instructive—regardless of your growth rate.

This white paper peels back the onion on fast-paced business operations, fast-growing sales, and top-notch customer service to show how companies use communications and collaboration to stay ahead of the pack. Read it to learn:

  • 5 things fast-growing SMBs do differently
  • 4 ways a business phone system enables growth and profit
  • 3 ways cloud-based communications helps customer service

Whether your goals are to grow market share or to maximize profit, this white paper will show how your business phone system can keep you ahead of the pack too.

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Enterprise IT

The Small Business Guide to Cloud Communications: 5 Key Considerations for Choosing the Ideal Cloud Communications Provider

Small businesses are turning to cloud business communications to communicate more effectively and collaborate from anywhere via phone, texting, chat, instant messaging, and video. And they’re driving down their phone costs at the same time. But choosing the right provider is the key to quick implementation and successful outcomes—especially if you have a limited IT staff.

“The Small Business Guide to Cloud Communications” buyer’s guide describes 5 key considerations for choosing the ideal cloud communications provider. Read it to learn:

  • What business communications features to look for
  • How to ensure reliability
  • The keys to easy deployment and management
  • What to look for in a cloud communications provider

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Enterprise IT

Breaking Open the Predictive Black Box

Effectively zero’ing in on the target prospects that are most likely to buy from you requires all 3.This report shows the results of a survey of 207 sales and marketing professionals in a manager level or above. It asked 82 questions about individual d…

Enterprise IT

The Power of Sales Intelligence

As a sales & marketing professional, you may be aware of the role that contact data alone plays in your prospecting efforts. What you may not realize is how much opportunity you & your team is missing out on if you rely on raw contact data alone.We ad…

Enterprise IT

Moving the Sales Performance Bell Curve

This eBook outlines tactics and best practices to accelerate the impact of your coaching efforts and effectively “move the middle”.Experts from Ambition, Gong, and DiscoverOrg teamed up to develop a scalable action plan to improve the middle 70% of per…