This checklist will help you determine what characteristics of the software are most important for your organization, so you can choose the best one for your needs. Characteristics to consider include: Ease of use to ensure accurate, timely submi…
The Single Sign-On challenge is unique to PeopleSoft, as there is no native SAML support in order to communicate with identity providers (ADFS, Active Directory, Shibboleth, etc.). This fact is typically discovered during implementation/…
The Single Sign-On challenge is unique to PeopleSoft, as there is no native SAML support in order to communicate with identity providers (ADFS, Active Directory, Shibboleth, etc.). This fact is typically discovered during implementation/…
This checklist will help you determine what characteristics of the software are most important for your organization, so you can choose the best one for your needs. Characteristics to consider include: Ease of use to ensure accurate, timely submi…
It’s estimated that 85 billion calls are being driven to businesses today from mobile ads and digital marketing tactics and that number is only going to continue to rise, doubling to 169 billion by 2020. Marketers are under increasing pressure…
Retail is changing at an accelerated pace. Connecting the dots between your IT infrastructure and customer-facing devices has become the new business prescription designed to excite and delight today’s shopper …
In this e-book, we will Explain types of call tracking and who it helps Share examples of the insights that can be gained Hear from leading agencies who are thriving with call tracking Understand data hidden in phone calls with advanced cal…
As a result, overstaffing and understaffing are common occurrences and attrition is consistently a challenge. It’s the status quo for contact centers today – but it doesn’t have to be. Enter NICE Employee Engagement Manager. It delivers the operational…
It might be surprising for you to learn that you already have all the tools you need. Really. Forward movement in the workplace can be as simple as cataloging your mixture of hard skills and your soft skills. From there, you mix them together and&mdash…
As a result, overstaffing and understaffing are common occurrences and attrition is consistently a challenge. It’s the status quo for contact centers today – but it doesn’t have to be. Enter NICE Employee Engagement Manager. It delivers the operational…
