Studies show that 59% of candidates use social media to research the companies they’re interested in working for, so you know having an active presence on social is crucial for your employer brand. But, let’s face it—that doesn&rsq…
Wish, the “Shopping Mall in Your Pocket,” built one of the most popular ecommerce platforms with more than 15 million daily active users within 18 months. One of their major findings was that the mobile shopping experience mostly doesn&r…
An enterprise Customer Data Platform handles scale, security and complexity. The explosion of customer data has created many opportunities for businesses to adapt and meet the needs of their customers. A few big players, such as Amazon, Uber and Net…
Design thinking and customer experience used to be considered nice-to-have concepts that were the right thing to do, but not quantifiable. Research supports that prioritizing design thinking and customer experience (CX) will help you outperform and lea…
Software development, now considered strategically essential in the digital economy, is a failure-prone activity. A surprisingly high number of software projects either fail or fall behind in terms of budget and schedule. Project execution is largely t…
Today’s Digital Age has brought a dramatic shift in customer expectations. Consumers now have numerous options in terms of where they shop, the products and services that are available, and with whom they do business. Savvy shoppers are also adep…
With a lineup of only seven car models, Subaru may not be the biggest automaker, but brand-wise? It’s one of the best. By using customer data to understand their current customers’ needs and to capture the attention of vehicle-buying con…
Profitability is easy enough to understand but putting it into practice is another matter. Companies often get lost in the weeds, chasing incremental improvements to revenue of employee efficiency without seeing how all the pieces coordinate to impact …
Are you using Direct Debit as a fast, efficient, low-cost method to collect regular fees, subscriptions or one-off payments from your customers? Or considering adding Direct Debit to your payments mix? But how do you know if you are getting the best…
The Single Euro Payments Area (SEPA) is an EU initiative to harmonise payments across the Eurozone. The Single Euro Payments Area (SEPA) is a European Union (EU) initiative to harmonise payments across the Eurozone. Its goal is to make European paym…
