Our 2018 CX Transformation Benchmark surveyed 2,400 consumers across the UK, US and Australia about their most recent customer service experiences, including 11 different channels, both agent-assisted and self-service — over 4,600 total interacti…
The SelectHub LMS requirements template gives you the top criteria for LMS systems vetted by analysts and actual buyers of the software. This practical template allow you to save time, limit risk, and reduce the chance of missing key decision criteria:…
Organizations today demand financial management solutions that are flexible enough to accommodate dynamically changing business needs. NetSuite ERP enables organizations to manage IT costs, optimize accounting efficiency, streamline order management an…
Organizations today demand financial management solutions that are flexible enough to accommodate dynamically changing business needs. NetSuite ERP enables organizations to manage IT costs, optimize accounting efficiency, streamline order management an…
Digitalization is changing the business model of every company. In this factsheet, you will gain valuable expert insights on how you can use digitalization to enhance your strategic position. You will also learn why the opportunities of digitalization …
Empower your faith-based organization with innovative and cost-effective ways to cultivate long-term donor relationships by enhancing the donor experience. As you know, for many people of faith, charitable giving isn’t an obligation—it&rsqu…
If you think that all zinc-plating companies are the same, zinc again! Zinc plating is a complex process that requires advanced technology, expertise, and management. Some zinc platers try to cut corners and do not uphold key requirements during the pl…
When was the last time you looked in the Mirror of Engagement? As in, when was the last time you explored how engaged you are at work? If you are like most people, not for a while or often enough. This concise resource uncovers two …
The exploding volumes of unstructured data is impacting almost all sectors of activity: research, automobile, media, education, industry. This seismic shift is causing organizations to reach out for new storage solutions and technology – on premi…
When was the last time you looked in the Mirror of Engagement? As in, when was the last time you explored how engaged you are at work? If you are like most people, not for a while or often enough. This concise resource uncovers two …
