Only 28% of IT professionals are satisfied with their business communications systems, according to a Spiceworks survey. This white paper explains how cloud communications can provide the simple-to-use Unified Communications (UC) solution you need to c…
This overview describes how the 8×8 X Series Solution can help businesses accelerate profitable revenue by: Lowering costs while improving service Delivering a targeted customer experience Automating processes and identifying actionable busin…
It’s been hard to miss the meteoric growth the “chatbot” – those automated self learning or scripted chat sessions that have appeared on websites across the globe over the last 12 months or so. If you are a retailer, for example…
This whitepaper articulates how healthcare industry leaders are deploying self-service visual analytics across clinical, operational, and revenue cycle management (RCM) processes and use cases, to enable superior patient outcomes with higher quality of…
Healthcare analytics plays a key role in the transformation to a pay-for-performance model, demanding a fundamental evolution of provider business strategy. This whitepaper explains some of the key analytics trends in healthcare that are expected to dr…
Today’s world represents a massive global network of technological advancements, and because of it, millions of digital services and products are available to essentially everyone. The technological boom of the …
Today, higher education institutions are tasked with offering digital experiences that attract potential students, establish deep relationships, and serve the needs of a wide range of users including faculty, alumni, and the community. Those successful…
As your law firm grows, strategies to achieve scale demand more thought and attention. Creating efficiencies and reducing costs are paramount to success. Discover how a prominent mid-size law firm, that was looking to upgrade its existing ediscovery…
Today, higher education institutions are tasked with offering digital experiences that attract potential students, establish deep relationships, and serve the needs of a wide range of users including faculty, alumni, and the community. Those successful…
Today, insurers are tasked with offering digital experiences that convert prospects into customers and lead to long-term relationships. Those successful digital experiences are rooted in a content management system (CMS) that offers the appropriate ran…
