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June 2019

FinTech / Research / White Papers

What’s So Great About Order-to-Cash Automation? 4 Stages of Strategic Benefits

Senior business leaders know what’s good for their O2C processes. But when it comes to a solution like O2C automation, separating fact from fluff can be tricky. This eBook aims …

Downloads / IT Operations / Research

Advocating for Order Processing Automation: How to Connect with Committee Stakeholders & Mobilize Your Project

Automation is widely used in the business world. Still, the concept of order processing automation remains a bit of an enigma – even among those who already know a thing …

Downloads / InfoTech / Research

Four Steps to Make Customers Love Your Contact Center

In a survey conducted by Accenture, 66% of people said they quit doing business with a company because of a negative experience. Customer service is a key competitive differentiator. No …

Downloads / FinTech / Research

12 Tips to Boost e-Invoicing Adoption Rates

It’s not uncommon that customers are slow to adopt e-invoicing. Fortunately, we’ve got some tips on how your company can maximize the success of your AR automation project and persuade …

FinTech / Research / White Papers

Winning the Billing & Collections Battle: How to Empower Your Company & Customers with Accounts Receivable Automation

Accounts receivable (AR) is simple in theory. Keep the bills going out and the money coming in. But controllers and finance directors know the deal: There’s a lot of “other …

InfoTech / Research / White Papers

Architecture spotlight – Three considerations when choosing cloud for your contact center

A cloud contact center can offer many advantages in performance, scalability and security, compared to an on-premise contact center infrastructure. To maximize these advantages, it’s important to determine how best …

Downloads / FinTech / Research

Beyond DSO AR Analytics Playbook: 6 Metrics Every Financial Executive Should Be Tracking

Ignoring the potential of AR analytics is a losing game. In order to boost your collection rate and maximize resources, departments should be analyzing a plethora of statistics — not …

FinTech / Research / White Papers

The 7 Worst Practices in Accounts Receivable and Your Solution to Rectify Them

Bad accounts receivable (AR) practices are bad for business. Think your AR department is making all the right moves? It’s easy to find out. Download the interactive eBook 7 Worst …

IT Operations / Research / White Papers

Automating Fax, Email & EDI Orders into SAP Systems

In a perfect world, every sales order your company receives would go straight into your SAP system. But in reality, orders sent by fax and email end up as paper that gets pushed around …

Downloads / FinTech / Research

8 Accounts Receivable Management Strategies to Make Your Process Best-in-Class

The impact of accounts receivable (AR) on business success is unquestionable. Not only is it one of an organization’s largest assets, it deals directly with a different type of asset …

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