By enabling a virtual workforce outside of headquarters in Bloomington Indiana, through quality communications and remote collaboration, Gant Travel was able to hire agents across the United States, with the skills required to serve their high-end cust…
By enabling a virtual workforce outside of headquarters in Bloomington Indiana, through quality communications and remote collaboration, Gant Travel was able to hire agents across the United States, with the skills required to serve their high-end cust…
In this webinar, we’ll discuss how companies are transforming their customer engagement strategy by meeting customers on their channel of choice and using smarter, more personal engagements to solve customer problems faster than ever before. We w…
This white paper gives you: Talent management pain-points, cost and ROI Features and requirements checklist Link to a customizable requirements template Expert recommendations and pricing Get this white paper today to help you…
In this webinar, we’ll discuss how companies are transforming their customer engagement strategy by meeting customers on their channel of choice and using smarter, more personal engagements to solve customer problems faster than ever before. We w…
This white paper gives you: Talent management pain-points, cost and ROI Features and requirements checklist Link to a customizable requirements template Expert recommendations and pricing Get this white paper today to help you…
We talk a lot in this blog forum about partnership and who you should choose as an outsourcer contact center partner, but where you choose to outsource to is almost as important an element in the procurement process. Consider this post your GPS guiding…
We talk a lot in this blog forum about partnership and who you should choose as an outsourcer contact center partner, but where you choose to outsource to is almost as important an element in the procurement process. Consider this post your GPS guiding…
In the modern digital marketing environment, CMOs can closely track engagement and see the results of their campaigns. Data underpins everything they do. Yet, when it comes to actually developing creative, they are still predo…
In the modern digital marketing environment, CMOs can closely track engagement and see the results of their campaigns. Data underpins everything they do. Yet, when it comes to actually developing creative, they are still predo…
