As the office of the controller becomes ever more strategic—creating higher levels of financial visibility to help drive growth and profitability—the financial organization’s relationship to the controller role must evolve as well. Sp…
When we asked small to mid-size businesses what they would change about their close, the most common themes were to make it faster and easier. Recurring suggestions included more automation, integration, and better reporting. Read on to find o…
The nature of the “project” can range from a technology implementation or ad campaign to a marketing event, research study, or countless other outsourced services. But the one constant? Each project typically has a beginning, an end, and em…
QuickBooks is a great bookkeeping solution for very small, order centric businesses. But when your business has a variety of billing models or recurring revenue, you’ll start to feel some growing pains as invoices and revenue schedules increase.&…
This overview describes how the 8×8 X Series Solution can help businesses accelerate profitable revenue by: Lowering costs while improving service Delivering a targeted customer experience Automating processes and identifying actionable busin…
74% of Millennials would switch to a different retailer or brand if they had a negative customer service experience. [Source: ICSC] In order to create raving fans from your Millennial base it’s important to focus on a few things. This…
Experiences weave throughout your entire company and can be improved with video, personalization, and design led thinking. With 74% of businesses and 81% of consumers saying they will pay more for a good experience it can be crucial for your success as…
In this paper we look at how IoT, AI, and blockchain (in combination; and when integrated with more traditional business systems and business network practices) can give form to the notion of a smarter, more ‘autonomous’ supply chain; how t…
In a world where a premium is placed on customer experience it’s important to see the what and how to make your business best in class. In this eBook you will see how several well-respected companies are turning their customer support teams into custom…
To help you evaluate SaaS accounting software solutions and ensure you get the modern features you need in your new system, we’ve created this SaaS finance buyer’s checklist. The checklist includes the 45 must-have features of a modern subs…
