Predictive Scheduling and Fair Workweek

Is your company ready to comply with Fair Workweek Laws? Predictive Scheduling is crucial to ensuring staff schedules, staff pay and breaks are compliant with state laws. In this eBook, Deputy explores how today’s employees should be: Given…

Reinventing Customer Service

There are no rows of service agents robotically responding to random calls as quickly as possible. Instead, T-Mobile relies on co-located, collaborative teams of reps who manage specific accounts in a given locale, with a focus on autonomous problem so…