Your self-service strategy is the key to delivering the superior digital experience your customers expect. In order to meet the growing wants and needs of your customers, it is important to know what the strengths and weaknesses of your strategy are…
Your organization knows the value of a good self-service strategy, it has turned the key in the customer success ignition, now it’s time to put the pedal to the metal and kick your strategy into high gear. The secret to a great community lies …
Why is it so hard to deliver a self-service journey that meets the high expectations set by your customers? Customers today expect a personalized and unified self-service journey with relevant interactions tailored to their context and intent – a hi…
As technology and competition evolve, keeping pace with the investments necessary to maintain your competitive advantage presents three key obstacles. Firm leaders must budget for and identify the correct technology investments to meet firm needs. New …
As technology and competition evolve, keeping pace with the investments necessary to maintain your competitive advantage presents three key obstacles. Firm leaders must budget for and identify the correct technology investments to meet firm needs. New …
In 2015, 20% of business leaders trusted HR to use data to anticipate and help fill talent needs. In 2018, that number decreased to 11%. HR often doesn’t have the tools they need to access, much less interpret, data. The answers to your most p…
In 2015, 20% of business leaders trusted HR to use data to anticipate and help fill talent needs. In 2018, that number decreased to 11%. HR often doesn’t have the tools they need to access, much less interpret, data. The answers to your most p…
Build a best-in-class coaching culture with the Sales Coaching Success Kit. You’ll get all the resources you need to coach your team into all-star players. With it, you’ll get: 1. The Ultimate Sales Coaching Playbook 2. QUIZ: Do You Have a …
Build a best-in-class coaching culture with the Sales Coaching Success Kit. You’ll get all the resources you need to coach your team into all-star players. With it, you’ll get: 1. The Ultimate Sales Coaching Playbook 2. QUIZ: Do You Have a …
In this eBook guide from Ledgeview Partners, a top-rated business and technology consulting firm that specializes in Sales, Marketing, Customer Service, and CRM, you will learn how to… Define Your Vision Select the Right CRM Partner Develop…
