Appian for Insurance: Intelligent Contact Center

Insurance organizations must focus on how they can engage customers efficiently and effectively, and improve speed, service, and consistency to raise satisfaction. Delivering a superior customer experience can be challenging – requiring collabora…

Appian for Insurance: Consumer Insurance Privacy

Consumer privacy legislation in the US is a moving target. The California Consumer Privacy Act (CCPA), is set to take effect in January 2020. However, on May 22, 2019, the insurance assembly approved CCPA Amendment AB 981, which includes changes that w…

Appian for Insurance: IFRS 17 Processing

As the new IFRS 17 model promises to make discount rates more comparable across insurance companies and other financial services providers, insurers are evaluating how the changes will impact their income statements, processes and systems. To ensure th…

Low-Code Guide

Low-Code development is the way to build apps more quickly by reducing the need to code. But that’s not the whole story. Continually evolving expectations are forcing you to accelerate operations, improve the customer experience, and be nim…