Forbes Insights Report: Proving the Value of CX

If we don’t have a universal understanding of CX, how do we know if we are meeting customer expectations?  Arm Treasure Data and Forbes Insights conducted a worldwide survey of over 1,000 consumers and found that 77% consider a company&rs…

How To Conduct Virtual B2B Sales and Marketing

Events of 2020 have changed the traditional way marketing and sales teams do business.  A digital engagement strategy for sales and marketing is no longer a “nice-to-have”, it’s the only way to engage prospects in this type of crisi…