Say the words “live video broadcast” to IT leaders and they are likely to cringe at the thought of having to stream video to hundreds or thousands of users, often relying only on the capabilities provided by existing network devices, and ov…
Do yourself a favor: Don’t. The truth is, most payroll and HR technology offer similar benefits, at least on paper. Your job is to lift the hood. Don’t get lost in features and functions and beware of low prices: you get what you pay for…
The guide dives deeper into our recently released Empathy in the Age of AI research – and maps out a route for any brand that wants to develop empathetic bonds with customers. Ultimately, it helps you work out how to roll out an AI-powered, mu…
This means finance brands need to find new ways to use technology to create empathetic connections with customers. That’s what this CX strategy guide is all about. It looks at CX insights gathered from 4,000 consumers and 600 CX leaders &ndash…
In this guide, we look at how mobile messaging excels at delivering empathetic CX – and how to get started. Read the guide to discover: Why mobile messaging is a complementary channel (not a replacement) for mobile apps How branded, in…
We have seen video grow exponentially in the last several years to the level that people are moving away from the written word and are expecting to view content in a more engaging format Globally, video will be over 80% of all internet traffic (both bu…
According to Gartner, sales professionals today use 13 different types of sales tools, in addition to their core CRM system to execute daily sales tasks. Even in normal circumstances, this is a huge problem. But in the current situation, as sales te…
The guide dives deeper into our recently released Empathy in the Age of AI research – and maps out a route for any brand that wants to develop empathetic bonds with customers. Ultimately, it helps you work out how to roll out an AI-powered, mu…
We have seen video grow exponentially in the last several years to the level that people are moving away from the written word and are expecting to view content in a more engaging format Globally, video will be over 80% of all internet traffic (both bu…
According to Gartner, sales professionals today use 13 different types of sales tools, in addition to their core CRM system to execute daily sales tasks. Even in normal circumstances, this is a huge problem. But in the current situation, as sales te…
