You know it, we know it: CRM is a significant investment. Businesses implement it with the hope that it will make their sales teams successful. But does this actually happen? Freshworks commissioned Forrester Consulting this March to eva…
Social media has a tremendous impact on our lives and has quickly become one of the most powerful communication tools ever invented. Consumers increasingly use it not only to communicate but also to shop – 54% use social media to research products and …
The world of sales is witnessing a massive shift. We surveyed 400+ sales leaders from across the globe, including the US who told us what’s changed for them and how they are preparing to take on the next two quarters. Here’s a glimp…
You know it, we know it: CRM is a significant investment. Businesses implement it with the hope that it will make their sales teams successful. But does this actually happen? Freshworks commissioned Forrester Consulting this March to eva…
But you probably didn’t need us to tell you that. That’s where AIOps comes in: applying analytics and machine learning to automate and improve IT operations. Download your copy of The Essential Guide to AIOps to learn everything…
Technology has reached a point when you cannot imagine your life without it. Basic needs have turned to a myriad of services and software products and it is interesting how all these technological solutions were business-oriented at their inception but…
IT Operations teams have expanded monitoring requirements with increased responsibility across infrastructure, applications and events. In addition, with cloud migration initiatives and open-source software adoption, teams must assess whether existing …
Health e(fx)’s 2020 Insights Report provides this information. Inside you will find invaluable data surrounding: The ACA compliance and penalty market The popularity of safe harbor options Ways to reduce your Letter 226-J risk Eligibilit…
As a result, organizations are left unsure about how to best use their data to foster growth and edge out the competition. It’s not enough to just have mountains of data, it needs to be analyzed and made sense of in a way that best suits the busi…
IT Operations teams have expanded monitoring requirements with increased responsibility across infrastructure, applications and events. In addition, with cloud migration initiatives and open-source software adoption, teams must assess whether existing …
