It’s easy to confuse the essence of strategy with a more detailed strategic plan, especially when conditions are changing fast and the horizon for change is short. Strategy defines the long-term direction of an enterprise and what&n…
The CIO’s relationship with the business is stronger than ever. Many CIOs and IT leaders helped save their enterprise during the COVID-19 lockdown, capturing the attention of the CEO in a way they hadn’t before. These stronger relationships, c…
Going remote is changing your company culture. After all, culture is built on the way we interact—and that’s been blown apart in the wake of everybody staying home. But change doesn’t have to be daunting. Remote work has the …
Going remote is changing your company culture. After all, culture is built on the way we interact—and that’s been blown apart in the wake of everybody staying home. But change doesn’t have to be daunting. Remote work has the …
How do different EUEM technology vendors compare across a range of criteria? How does Forrester evaluate and position the top EUEM vendors overall? Forrester’s report, The Forrester New Wave™: End-User Experience Management, Q4 2020, ans…
The recent explosion of flexible work has made the EUEM market a central strategic focus for any organization seeking to drive employee productivity, engagement and satisfaction at scale. How should an organization with this aim start to plan t…
How do different EUEM technology vendors compare across a range of criteria? How does Forrester evaluate and position the top EUEM vendors overall? Forrester’s report, The Forrester New Wave™: End-User Experience Management, Q4 2020, ans…
The recent explosion of flexible work has made the EUEM market a central strategic focus for any organization seeking to drive employee productivity, engagement and satisfaction at scale. How should an organization with this aim start to plan t…
The 2016 bankruptcy of Australian electronics retailer, Dick Smith Group, continues to be instructive. According to press reports, the company’s administrators highlighted poor inventory planning as one of the key reasons for the group’s co…
The 2016 bankruptcy of Australian electronics retailer, Dick Smith Group, continues to be instructive. According to press reports, the company’s administrators highlighted poor inventory planning as one of the key reasons for the group’s co…
