In workplace and business communication, empathetic language fosters respect, dignity, and inclusion. But having a basic understanding of empathy and actually putting it to work in your content are two very different things. In this new guide you…
Over the past few years, customer experience (CX) has become a focal point for businesses looking to create value in an increasingly competitive landscape. Looking to improve your CX? How about starting with your content? Studies show that content h…
How are leading organizations approaching attack surface and vulnerability management? This new ESG research report dives into the data around these two security disciplines, segmenting statistics by security maturity – Leaders, Fast-followers, a…
How are leading organizations approaching attack surface and vulnerability management? This new ESG research report dives into the data around these two security disciplines, segmenting statistics by security maturity – Leaders, Fast-followers, a…
In the move towards agile DevSecOps, older waterfall development methodologies must be overhauled and improved. The Air Force recognizes the advantage of being able to fail fast and rapidly iterate on new mission capabilities in order to best support t…
There are many ways businesses realize they need to improve their cybersecurity: Requirements from customers and vendors. Compliance and regulations. Insurance and third-party risk assessments. The Board of Directors. The list just keeps growing. …
There are many ways businesses realize they need to improve their cybersecurity: Requirements from customers and vendors. Compliance and regulations. Insurance and third-party risk assessments. The Board of Directors. The list just keeps growing. …
Financial services, whether it be banking, investing, or insurance, has seen massive digital transformation around self service and customer service. Ruled-based chatbots, self-service interfaces, and automation have changed the way that customers inte…
NetApp was seeking a technology solution to help address challenges and pain points that Legal Ops teams and law firms everywhere are confronting. “Adopting workflow automation got us closer to our internal corporate partners, so we understood…
Keesal Propulsion Labs is using TAP and its business process expertise to empower Digital Transformation initiatives. They are helping customers realize rapid yet long-term savings and value by using TAP Workflow Automation to deliver innovation and di…
