In the current world of cloud and DevOps, automation can enable open ways of working that build business resilience and innovation in less time with lower costs. Red Hat® Ansible® Automation Platform lets you scale, create better governance, an…
Digital business requires automation. An enterprise-wide automation approach can help you save time, increase quality, and reduce costs. Red Hat provides an automation platform and expertise that empower your organization to boost business agility, inn…
Beyond the design, products need to solve real-life problems or provide huge benefits that genuinely merit separating money from wallets. To help you on your design journey, we have developed a must-have 10-question checklist for you to pressure-tes…
Soft skills are traits that enable contact center agents to relate to and connect with customers. They’re made up of a variety of intangible characteristics and attributes, and are critical to driving a positive agent and customer experience. …
Advances in artificial intelligence, machine learning, and speech analytics are transforming the contact center as we know it, at every level of the organization. Understanding customer conversations, every single one taking place daily, is what wil…
Download Streetbees’ report on the relationship between consumers and insurance brands, including: What consumers really think of insurance and the companies that provide it How to target younger audiences and create meaningful conn…
Whether you’re creating new equipment from scratch, upgrading existing equipment or configuring your machines to fit available factory space, it’s not always prudent to keep doing things the way you did them before. In this eBook, you&rs…
The increasing elderly population combined with ongoing healthcare improvements in emerging nations ensures that this market will continue to grow. Despite these increased opportunities, medical device manufacturers have their own unique challenges….
As an IT professional, you’ve most likely heard of VDI (Virtual Desktop Infrastructure) in your career at some point. With current events, VDI is becoming increasingly popular as many organizations look to enable their remote workforce, increase …
A virtual desktop or virtual machine has three critical parts: the template, the optimized golden image, and the Delta disk. Getting VDI templates right the first time around is essential for successful VDI deployments. Learn how to build the perfect t…
