In this webinar, learn the latest industry insights on CRM customer experience trends, how CX strategies impact top line revenue, ways to manage big data, and key factors in establishing a successful CRM team.Request Free!
What if there was a tool available that could improve the experience for your customers? What if this tool could give your employees the information they need when they need it, empowering them to be the best brand ambassadors for your business? Dynami…
Explore the financial impact of Dynamics 365 for Customer Service on six diverse companies facing challenges with their legacy customer support systems, and evaluate whether the same solution could benefit your business.Request Free!
Foundry Management & Technology has been an independent source of information for the foundry and metalcasting industries since 1892. Published monthly, Foundry Management & Technology provides executives, production management, purchasing, and proces…
This report will tell you how to create a business case, how to plan, and where to start in creating better customer engagement and getting more satisfied customers in the process.Request Free!
This paper focuses on the most effective and quickest ways to produce change: implement the right tools and optimize the customer service processes.Request Free!
Microsoft Research surveyed 5,000 consumers across Brazil, Germany, Japan, the United Kingdom, and the United States and found that customer service influenced brand choice and loyalty for 95% of participants.Request Free!
Download the eBook below to learn how 15 leading organizations have achieved success by overcoming five common customer service challenges.Request Free!
Download the eBook below to learn how 15 leading organizations have achieved success by overcoming five common customer service challenges.Request Free!
This report will tell you how to create a business case, how to plan, and where to start in creating better customer engagement and getting more satisfied customers in the process.Request Free!
